Phoenix supplies and supports photocopiers, office printers, managed print services, print management software and interactive displays for organisations across South West England.
Some customers need one clearly defined service. Others need equipment, installation, software and ongoing support brought together as one project. The starting point is the result you need rather than a particular product or model.
Sales & Leasing
Phoenix supplies new and refurbished photocopiers, multifunction printers and office printers for purchase, leasing and rental.
We can help compare:
- desktop and floor-standing equipment;
- A4 and A3 devices;
- colour and black-and-white output;
- printing, copying and scanning;
- paper capacity and finishing;
- secure printing and user access;
- equipment for one office or several sites.
Short-term and event hire are also available for suitable temporary requirements.
Service & Repairs
Phoenix provides fault diagnosis, repairs, routine servicing and preventative maintenance for photocopiers and office printers from most major brands.
We can help with repeated paper jams, poor image quality, error messages, printing and scanning failures, network issues and machines that have become unreliable.
Service-only maintenance agreements can also be discussed for suitable equipment already owned by the customer.
Managed Print Services
Managed Print brings devices, usage, meter collection, toner and service support into a more coordinated arrangement.
Phoenix offers a free, no-obligation initial assessment that can review the current estate and identify practical opportunities to improve visibility, simplify consumables and plan equipment changes.
The service can include remote meter monitoring, proactive toner delivery, coordinated support and planning across one or several sites.
Print Management Software
Phoenix supports PaperCut and can advise on secure print release, follow-me printing, pull printing, user authentication, usage reporting and print rules.
Print software can help protect confidential documents, reduce abandoned jobs and give users more flexibility across compatible devices. It can be added to existing equipment or included in a new printer and photocopier project.
Interactive Displays
Interactive displays provide a large touchscreen for meetings, teaching, training and collaborative work.
Phoenix can help compare screen sizes, wall and mobile mounting, wired and wireless presentation, video conferencing, audio and connection to existing computers and networks.
Solutions are available for meeting rooms, boardrooms, classrooms, training spaces and shared working areas.
How the services work together
Workplace technology requirements often overlap.
A new multifunction printer may also need secure release software. A Managed Print project may identify equipment that needs replacing. A service enquiry may reveal that an older machine no longer meets the organisation’s scanning or security needs. A meeting-room project may involve displays, conferencing equipment and network planning.
Phoenix can keep these parts connected so the organisation is not left coordinating separate recommendations that do not work well together.
A practical way to begin
You do not need to know the exact service or product before making contact.
Tell us:
- what equipment or room you use now;
- the main problem or goal;
- how many people or locations are involved;
- any important timescale;
- the postcode.
From there, Phoenix can identify the most useful next conversation.
Equipment selected around real use
A suitable recommendation reflects the people, workload and environment.
For print equipment, this may include volume, colour use, A3 requirements, scanning, finishing and security. For interactive displays, it includes room size, viewing distance, mounting, connectivity and user experience. For Managed Print, the focus is the wider estate, administration and support process.
This approach helps avoid equipment that is either too limited for the work or more complex than the organisation needs.
Multi-brand supply and support
Phoenix is a multi-brand supplier and can supply Sharp equipment where it fits the requirement.
We also work with equipment from manufacturers including Toshiba, Develop, HP and Canon as part of the wider print environments we supply and support. Service and repair enquiries are accepted for most major brands.
Services across South West England
Phoenix works with businesses, schools and other organisations across Cornwall, Devon, Dorset, Somerset, Wiltshire, Gloucestershire, Bristol and Bath.
Projects can involve one device, one room or several locations across the region.
Frequently asked questions
Can I contact Phoenix without knowing which service I need?
Yes. Describe the problem or outcome and we can direct the enquiry to the appropriate service.
Can several services be included in one project?
Yes. Equipment, software, installation, Managed Print and ongoing support can be considered together where they form part of the same requirement.
Does Phoenix support only Sharp equipment?
No. Phoenix is a multi-brand supplier and supports most major photocopier and printer brands, including Sharp.
Can Phoenix support more than one site?
Yes. Equipment, support and Managed Print can be planned across several locations.
Do I need a complete technical specification?
No. A short description of what you use now and what needs to improve is enough to begin.