Contact Phoenix Digital Systems South West about photocopiers, office printers, servicing, Managed Print, PaperCut or interactive displays.
You do not need a finished specification. A short description of what you use now and what you need to change is enough to begin.
Telephone
Calling is useful when you want to discuss the requirement before completing a form or when a fault is difficult to describe in writing.
Please include your name, organisation, telephone number and postcode, together with a brief description of the enquiry.
New photocopiers and office printers
For equipment purchase, leasing or rental, useful information includes:
- the approximate number of users;
- expected print or copy volume;
- whether colour is required;
- A3 or A4 output;
- important scanning or finishing needs;
- the number of devices or locations;
- the installation postcode.
Service and repairs
For a fault or service enquiry, please provide:
- the make and model;
- a short description of the problem;
- the postcode where the machine is located;
- your contact details.
Error codes, photographs of the display and examples of poor-quality output can also be helpful.
Managed Print
For a Managed Print enquiry, tell us approximately how many devices are involved and the main issue you want to solve.
This might be toner administration, manual meter collection, repeated service problems, limited usage information or an inconsistent mix of equipment across several locations.
Print Software
Contact Phoenix about PaperCut, secure print release, follow-me printing, pull printing, usage reporting and user authentication.
It helps to know how many users, devices and locations are involved and what you want the software to improve.
Interactive Displays
Contact Phoenix about interactive displays for meeting rooms, classrooms, training spaces and collaborative areas.
Useful details include the room size, main use, preferred mounting, devices that need to connect and any video-conferencing requirements.
General enquiries
Use the general contact details when your requirement covers several services or you are not sure where to begin.
We can help identify the most relevant information and continue the conversation from there.
Areas we cover
Phoenix works with organisations across Cornwall, Devon, Dorset, Somerset, Wiltshire, Gloucestershire, Bristol and Bath.
Please include the relevant postcode, especially for repairs, equipment installations and projects involving several locations.
What happens after you contact Phoenix
Phoenix reviews the information provided and contacts you to discuss the requirement in more detail.
Depending on the enquiry, the next step may be a conversation about equipment options, a fault assessment, a Managed Print review or further questions about the room, network or existing devices.
Providing clear contact details and the correct postcode helps avoid delays.
Frequently asked questions
Which form do I use when I am not sure what I need?
Use the general contact details or Request a Quote form and describe the outcome you want.
Can I send photographs of a machine fault?
Yes. Photographs of the display, identification label or faulty output can be useful alongside the make and model.
Is the postcode important?
Yes. Use the postcode where the equipment is located or where the installation is planned.
Can I contact Phoenix about several sites at once?
Yes. Include the main locations and a short summary of the requirement at each site.
Can I enquire about print software or interactive displays?
Yes. Choose Print Software or Interactive Displays directly in the Request a Quote form. General contact details remain available if you are unsure which route fits.
Contact details
Telephone: 01883 330 197 Email: info@phoenixds.co.uk